T-Shirts FAQ
Stickers FAQ
Buttons FAQ
Ordering FAQ
Artwork FAQ
General FAQ
Do I have to pay for shipping?
Very doubtful! How 'bout this: We'll give you FREE Fed EX Ground shipping (in the continental US) for all orders over $100 (which is basically every order). Deal?
$5 for Signature Confirmation, $10 for Home Delivery. Send it to your work so you don't have to pay the 10 or 15 bucks. If your boss says 'no' you should quit. I'm serious! Screw that guy. He doesn't appreciate you like we do.
[Top]
Do you guys feel stupid making up questions for yourselves to answer?
Hell no! We amuse ourselves for hours this way. It's almost as fun as putting a sock around a cat's waist.
[Top]
How long have you been providing this great service to the known Universe?
Dan started printing t-shirts on his back porch in '99 for his band you've never heard of, and officially started 'From The Get-Go Screen Printing' in 2001. In 2003 the name changed and before we knew it the business became the humongoid supergiant you now know as ACMEPRINTS!! ALL BOW TO THE SCREEN PRINTING GODS!!! sorry.
[Top]
Do I get a discount if I order hats, buttons & t-shirts?
Hell yeah! Talk to us when you are making your order and if you're lucky, we'll work somethin' out!
You got any gum?
Yes. Yes we do.
[Top]
Do you have a minimum number of shirts I have to order?
We prefer to print at least a dozen (that's 12!), but if you want less, we can use heat transfers. (those are like old school iron ons.) Those are about $10 per location.
[Top]
Do I have to order in certain quantities? Dozens?
No. But garments from a few specialty companies are significantly less if you order at least 12 of any size/color combo.
[Top]
How can I be sure my shirts will turn out exactly the way I want?
Simply, because we're badass. AND, you can snail mail us a print showing the composite image & the color separations. We can then send you proofs of the design via email, snail mail, carrier pigeon, etc. We can even send a printed sample to you before we print your order. (An extra charge applies to printed shirt proofs.)
[Top]
Can I switch inks for the same design?
You sure can...at a measley cost of $25 per change!
[Top]
Are some shirts colors more expensive than others?
Yup. Dying the shirts ain't free, pal. And the darker they are, the more dye it takes to dye them. White & natural cost the least, heathers cost about $.40 more, & solid colors run about $.60 more.
[Top]
Can I mix & match different shirt colors?
Of course. You'll still receive a volume discount regardless of shirt colors, but the prices of each shirt will change according to the color category.
[Top]
Can you print on my old tighty-whiteys?
Technically, yes, but no. We can print on almost any type of clothing, but worn stuff may not be printable if there is a lot of fuzz or wear. If we can, you better wash it real good-like. Sweat can stain a shirt at 350 degrees & it smells the place up somethin fierce.
[Top]
Can you order me NEW tighty-whiteys, or other clothing besides shirts?
We can get you just about anything, from thongs to hats to rain jackets to socks to t-shirts for your pooch. Check out our suppliers' websites on the 'shirts' page.
[Top]
Can I order blank clothing for personal use, cuz my girlfriend totally wants one of those girly hoodies?
Sure can. Anything available for printing is also available blank. And the prices you will pay through us will be MUUUCH cheaper than what you would pay anywhere else.
[Top]
How about inks... do some colors cost more?
Specialty inks we don't have to custom mix (metallics, glow-in-da-dark, & fluorescents) cost 25 cent more per shirt, per ink. Inks we have to mix (discharge, puff, suede, air-dry, etc.) cost 50 cents more. Keep in mind that some inks, like glow-in-the-dark require a white underbase to be visible. If you're feeling picky and you want us to match an ink to a pantone color...no problem. We'll do it for a one time fee of $10.
[Top]
What is an underbase?
If you want to print light colors on dark shirts, hoodies et cetera, we recommend printing an underbase first. This is a layer of white ink printed directly underneath the color in question. Why, you ask? Simple really...it's analagous to using a primer when you paint. Without and underbase, the dark colored fabric tends to show through the lighter inks, making the print appear kind of transparent. Printing on top of the underbase makes the ink appear very opaque, so that it really sticks out on the shirt. An underbase counts as another ink per location, so it's a little more expensive. Truth is, it's worth it.
[Top]
I hate ink! Can I get stuff embroidered?
Absolutely! Send us an order just like you would for printed stuff (artwork, sizes, placement et cetera). Then, in an e-mail, by phone, or on the order form, just drop us a hint like "Hey, jerks! I want this embroidered!" We'll crunch the numbers and get back to you with an estimate as soon as we feel like it...well you did just call us jerks after all.
[Top]
I don't have completed artwork... can I still order shirts?
YES! We have a professional staff of highly trained graphic designers (his name is eric) who can work with you to build your design from the ground up. Any basic art clean-up or simple modifications that take us 20 minutes or less are free. For design above and beyond the call of cleaning, we charge $30/hr. We can work with anything from a Photoshop or Illustrator file to a pencil sketch.
[Top]
How fast can I have my shirts?
The typical turnaround is around 2 weeks. But we can work with almost any deadline. Keep in mind, some of our apparel distributors may not have exactly what you need RIGHT NOW & may take more time to find it elsewhere. Patience is a virtue, or so I'm told.
[Top]
Do I have to pay any set-up fees or screen charges?
NO! Acme no longer charges any screen/set-up fees for printing!
However, in some situations your art may require a special separation process, which would add $15 per ink. This is only in cases where your art contains complex color gradients or phot-realistic art. We'll let you know if you'll need 'em.
caveat: embroidered images are subject to a one-time-only "digitizing" fee to cover the time and cost associated with translating the image into the format necessary for automated stitching. We will keep your "digitized" artwork for the REMAINDER OF ALL TIME...that means you and the generations of ancestors that follow will enjoy embroidery of said image in a state of "no fee-like" nirvana.
Can you guys print on a different colored vinyl other than white or like clear vinyl even?
You bet your sweet petunias. Just drop us a line & let us know what you are interested in & we'll make it happen.
[Top]
How many colors can I have on a sticker?
We can do up to 4 different colors on a sticker. Take THAT!
[Top]
Can I make stickers with photographs on them?
Yes, but the maximum LPI (lines per inch) is 55. Very fine lines tend to get lost as ink dries in the screens(which it does very often).
[Top]
What's the minimum amount of stickers I can get?
The minimum we require is 250 for the square/rectangular stickers & 500 for the die cut (circular) stickers.
[Top]
What's the biggest sticker I can get?
All our standard sizes & prices are listed on the stickers page. If
you would like a size that isn't listed there, please let us know. We can do
virtually any size that you need.
[Top]
How long does it take to get stickers made?
We can have your stickers done in about THREE WEEKS! You ever wait 3 months for
stickers? It sucks, huh? (That's kinda why we started making them)
[Top]
Buttons FAQ
Can I get more than one design in one order?
You bet! You can have up to 3 designs per 100 buttons (33 and 1/3 button each) provided we don't have to mess with craptastic art.
[Top]
How many different sizes of buttons can you make?
We can make 1 inch & 1.25 inch buttons. If you need bigger buttons let us know, because we can get them for you.
[Top]
How many colors can I get in my buttons?
We print the buttons on a color printer, so any & all colors that are in your design will be on your buttons. Keep in mind that if your design has a lot of colors &/or detail it may look jumbled on a small 1 inch button. Make your designs bold & bright so people can see your design from more than a foot away.
[Top]
What is the average turnaround time after I order my fantastic buttons?
Depending on the size of the order, we can usually finish them in just a couple days. Obviously, orders over a thousand will take a little longer.
[Top]
How big should my button image be when I send it to you?
Make the image about 3 inches SQUARE & at least 300 dpi. Please don't send us images that are round or that have a circle on the image already or else that circle will be on your button. If you are just trying to let me know where you want the design positioned on the button, send a second image as a mock-up.
[Top]
Can you make just one button for me?
No.
[Top]
Ordering FAQ
How do I pay for all the great stuff you
guys make for me?
We accept all major credit cards, Paypal payments, e-checks, cash, money orders & cartons of
cigarettes.
[Top]
I want to order right now. I can't wait one more second. I'm about to explode! What do I DO!?
Just click on the "ordering" button & you'll be home free. The instructions
are up there and it's SO easy!
[Top]
Artwork FAQ
What kind of file should I send you for my artwork?
Good question... see Artwork Guidelines!
[Top]